Have a Question? Find an Answer!
ForexHelp is an informational resource devoted to Forex trading
This site contains our clients' frequently asked questions about working on financial markets and using Alpari services. We have done our best to give complete and detailed answers to all these questions and we hope this information will prove to be both useful and interesting.
Top 10
Questions
Trader's
Calculator
Server
IP-Addresses
| 1. | myAlpari Navigation (Tutorial) |
| 2. | The order didn't execute though the price was on the chart (Bid/Ask) |
| 3. | The order executed at a different price (Gap) |
| 4. | The order executed at a non-market price (Spike) |
| 5. | The terminal shows the status "No Connection" (Server Connection) |
| 6. | MetaTrader shows the error "The Trade Flow is Busy" (Terminal Restart) |
| 7. | The order closed without my consent (Stop Out) |
| 8. | Margin Calculation (Leverage) |
| 9. | Pip Calculation (Pip) |
| 10. | Swap Calculation (Swap) |
-
Initial Data
1 pip is:
- for currency pairs with 5 places after the decimal point - the minimum change in the 4th place after the decimal point (0.0001);
- for currency pairs with 3 places after the decimal point - the minimum change in the 2nd place after the decimal point (0.01).
link
For every type of account, you must choose a server as indicated in the table. In the case that the server is not listed, enter it manually, choosing any of those listed below.
Choose Account Type
|
"Alpari-demo" 62.213.101.145:443 "Alpari-Micro" 212.65.93.14:443 "Alpari-Micro" 212.65.93.11:443 "Alpari-Contest" 62.213.101.136:443 "Alpari-Classic" 212.65.93.13:443 "Alpari-Classic2" 62.213.101.137:443 "Alpari-Classic" 212.65.93.13:443 "Alpari-Classic2" 62.213.101.137:443 "Alpari-Classic2" 62.213.101.137:443 "Alpari-Classic" 212.65.93.13:443 "Alpari-NDD-Live" 62.213.101.244:443 "Alpari-ECN-Live" 212.65.93.6:443 demo.ndd.mt4 212.65.93.12:443 demo.ecn.mt4 212.65.93.8:443 |
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Registered address: 135 Broadway, Newmarket, Auckland, New Zealand.
Registration number 2193139.
If you have accounts that were opened before May 1, 2010, you need to have the following information when you authorize in the new myAlpari:
- micro.mt4 — login (6 digits) and your password for MetaTrader 4;
- classic.mt4 — account number (letter and 4 or 5 digits) and password to the old Personal Area;
- classic.systematic — account number (letter and 4 or 5 digits) and password to the old Personal Area;
- classic.ndd.mt4 — login (6 digits) and your password to the MetaTrader 4 terminal;
- pro.ecn.mt4 — login (6 digits) and your password to the MetaTrader 4 terminal;
- classic.direct — login (ARUX....) and password to the old Personal Area;
- classic.directpro — login (ARUX....) and password to the old Personal Area;
- pro.direct — login (ARUX....) and password to the old Personal Area;
- pro.directpro — login (ARUX....) and password to the old Personal Area;
- pamm.mt4 — account number and password to the old Personal Area for the classic.mt4 account that served as the base for the PAMM-Account;
- pamm.systematic — account number and password to the old Personal Area for the classic.mt4 account that served as the base for the PAMM-Account;
- IB Representatives and Web Representatives must enter their login (6 digits) and password for MetaTrader 4;
- PAMM-Partners should use their account number and password to the old Personal Area from the classic.mt4 account participating in the partnership program.













